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Top 6 Sneaky Signs of ‘Corporate Fekus’ at Your Workplace

Ever felt like your MBA classes were preparing you more for a trivia night than the boardroom? Enter The Practical MBA by Sandeep Das — the book that bridges the gap between textbook theory and real-world hustle. From decoding the characters known as ‘Corporate Fekus’ to mastering the skills that truly count in the real business world, this book is your crash course in surviving (and thriving) in today’s cutthroat corporate jungle.

 

Read this exclusive excerpt to learn how to outwit the office ‘Fekus’ and turn your career into a blockbuster!

The Practical MBA
The Practical MBA || Sandeep Das

***

Raghavan, a senior professional, seems to be successful at work but poke a level down—there seems to be distrust in his team with consistent underperformance, stress and a deep sense of misery at his place of work. However, his bosses absolutely love him.

 

Welcome to the age of the Corporate Feku.

 

It is never easy to work with someone who is always building a narrative, either to hide his underperformance or put someone down or to overcome a deep sense of personality complex. The associated stress, shame, guilt and general misery can be overwhelming for most people. However, such people tend to be successful at their place of work. They are blessed with deep political acumen along with the right blend of sociopathic and narcissistic attributes. Following are some key traits of the Corporate Feku.

 

1. Always Builds a Narrative, Often a Fake One
The Corporate Feku barely performs on most business metrics. However, what they are good at is elevating their role and positioning it as something very big. They will often associate their roles with words including radical, industry defining, path breaking, transformative, undoing years of poor work. In addition, before every critical board meeting, they are capable of building a fake narrative of a beautiful future to take people’s attention away from the existing gloom and doom.

 

2. Always Creates the Right Impression
In addition to building a fake narrative, a tactic that is often employed by the Corporate Feku is to carefully manage his own impression. The age-old adage of coming five minutes before your boss and leaving five minutes after your boss is carefully implemented. In addition, there is a conscious display of rigour when very senior professionals are involved. When his bosses are around, the day starts at 7 am and goes well until midnight. When nobody seems to be around, Pooja Hegde’s pictures on Instagram are consciously devoured over.

 

.3. No Respect for Diversity
The Corporate Feku will drive to ascertain domination in the area of thought leadership. Whatever idea or efficiency improvement his team or his peers might come up with, he will always retort with a ‘I had already thought of it earlier’. It is an altogether different problem that very little seems to have been done by him to take care of that idea. An associated corollary employed by the Corporate Feku is the lack of respect for women. Although they will proclaim themselves to be champions of gender diversity, they will often pass snide comments about their make-up, facial expressions, lack of seriousness, dressing sense, waistlines.

 

4. Psychologically Manipulates His Team Every Day
The Corporate Feku, blessed with a high emotional quotient and sociopathic skills, is immensely competent at manipulating his people to work for him without question. A combination of shaming, humiliation, putting people down along with an occasional praise is generously employed to make his people always seek validation for themselves. The classical behavioural psychology that is often employed is the Stockholm syndrome, where the victim tends to sympathize and cheer on his/her perpetrator. One of the most common ways to shame people is to ask them to do a job which is 2–3 levels below their hired level. Another way to drive requisite behaviour is to reward people who blindly support you even if they are underperformers.

 

5. No Respect for Anybody’s Personal Life
A narrative that elevates the Corporate Feku’s job is built on making his team work brutal hours. Most of the Corporate Feku’s team would be working very long hours with limited personal downtime. Such a conscious creation of work and never-ending reviews is carefully crafted to create a perception of industry defining work to everybody else. The focus is often on quantity of work rather than an element of quality or efficiency. In case of any grievance aired, the retort
is immediate, ‘when I was your age, I would only work and do nothing else.’

 

6. Creates Interpersonal Tension in His Team
The way to build incredible loyalty among disgruntled emotionally manipulated workers is to create interpersonal tension within them. In case a direct subordinate doesn’t agree to your targets allocated, call up the subordinate’s subordinate and get him to say yes. Then force the subordinate to agree and give him feedback on his people management skills that people under him are extremely unhappy and have complained against him. An additional way is to say something controversial about a team member in someone else’s presence and if he diplomatically avoids it, consciously play that comment in that teammate’s name on other public forums.

 

In behavioural psychology, such animalistic behaviour stems from deep-rooted inferiority complex, either due to a lack of formal education or a ghastly firing from the previous job. The ruckus at work is carefully crafted as a conscious display of power. This behaviour can go on for decades without any check or balance. It is difficult for companies to diagnose or counsel such behaviour especially in countries like India where upward feedback is largely symbolic. However, the best course of action for any company is to relieve such characters once they have been suspected of such behaviour.

 

In case you are stuck working with someone who resembles the above character sketch, may God bless you. The Corporate Feku is singlehandedly responsible to build a work culture which is bland at best and toxic at worst.

***

Get your copy of The Practical MBA by Sandeep Das on Amazon or wherever books are sold.

Here’s Why Following Your Passion Can Be the Best Decision You Ever Make!

In today’s world, choosing a career can be confusing with so many options, but fear not! Pavan Soni’s Design Your Career offers helpful advice from his experience leading over 550 workshops in five countries. Soni aims to help you understand your talents, encourage you to follow your dreams, and find fulfillment in your career.

 

Read this excerpt to discover how pursuing your passion can be the best decision you ever make.

Design Your Career
Design Your Career || Pavan Soni

***

Till about a few years back, talking of ‘following your passion’ in an Indian context would have been futile, for you really didn’t have much of an outlet for what you liked doing. But that’s no longer true. The market has truly opened; people are willing to back you, especially in tier-1 cities, and your mistakes can be overlooked, at least by others. But all this still demands excellence. And excellence, my friend, is in doing the boring stuff well.

 

Following your passion starts by knowing your passion and as Robin Sharma quips, ‘People who study others are wise but those who study themselves are enlightened.’ So, let’s delve deeper into this seven-letter word.

 

Here’s my definition: Passion is anything that you do without any external motivation. Put differently, passion is something that you don’t get tired doing. It doesn’t have to be profound or noble. Watching movies, gossiping, cleaning your house, chatting with friends, window shopping—any of that could be a passion. The interesting thing, however, is that ‘passion is blind’. While it can drive you, it can also quickly exhaust you.

 

Passion without reason can certainly waste you. A teacher is passionate and so is a murderer, but for entirely different causes. Said Khalil Gibran, ‘Your reason and your passion are the rudder and the sails of your seafaring soul.’ While your passion propels you, your reason directs you. Passion comes from heart, reason from mind. We need both, especially a true, internally inspired passion. ‘Passion that is not the result of some commitment or attachment, passion that is not lust,’ suggested Krishnamurti.

 

Your passion can be infectious—for your team, organization and even customers. Identifying himself as someone who is excited by ideas and grounded by empathy, Satya Nadella is passionate about putting empathy at the centre of everything he pursues.16 As he took on the leadership at the struggling Microsoft in February 2014, the company was deeply fragmented, characterized by a ‘know-it-all’ culture. But over the years, Nadella turned around the once-pioneer into a technological magnate and into a ‘learn-it-all’ culture.

 

Nadella deems a company as a vehicle to channelize individual passion for the larger good, and in the case of Microsoft, it’s about building products that empower others. So, you see, passion is not just a private affair; it can rally troops, provided you display it viscerally.

 

Kalanithi was passionate about writing, for he always contemplated between excelling in neurosurgery-neuroscience or becoming a full-time writer. But the diagnosis of cancer at age thirty-six changed his calculus, and what he produced in his last few months is arguably one of the finest pieces on spirituality. His memoir, When Breath Becomes Air, left Bill Gates in tears. It’s almost of the same gravitas as Viktor Frankl’s Man’s Search for Meaning.

 

But let’s see what passion looks like towards the end of your otherwise very promising career. On Kalanithi’s writing regime, Lucy, his estranged wife, remembers:

 

Paul wrote relentlessly, fueled by purpose, motivated by a ticking clock. He started with midnight bursts when he was still a neurosurgery chief resident, softly tapping away on his laptop as he lay next to me in bed; later he spent afternoons in his recliner, drafted paragraphs in his oncologist’s waiting room, took phone calls from his editor while chemotherapy dripped into his veins, carried his silver laptop everywhere he went. When his fingertips developed painful fissures because of his chemotherapy, we found seamless, silver-lined gloves that allowed use of a trackpad and keyboard. Strategies for retaining the mental focus needed to write, despite the punishing fatigue of progressive cancer, were the focus of his palliative-care appointments. He was determined to keep writing.

 

Only passion can take you through the most difficult phases of your life. Passion gives you a sense of joy, a drive to pursue something bigger than yourself. And this joy is very much personal. Others may wonder at your enthusiasm as unwarranted, but don’t bother; you don’t owe anything to most others. While I play my guitar at street corners for it delights me, most passers-by don’t bother with a first look. Perhaps that’s how I developed a thick skin.

 

Here’s a real testimony of passion. Twelve North American writers have won the Nobel Prize in Literature between 1901 and 2015, and yet none of them had an MFA (Master of Fine Arts). Four of them never even got past high school. Neither Quentin Tarantino nor Christopher Nolan, two of the finest directors of our generation, ever went to a movie school. Maybe that’s why. ‘I’m a self-taught filmmaker. I never went to film school. I never studied filmmaking,’ admits Nolan. ‘I started making films when I was seven years old. Making films using my dad’s super 8 camera and action figures doing stop-motion films. A little bit of animation and a certain amount of live-action and I just carried on making films as I grew up and, over the years, they got bigger, hopefully better.’

 

Acknowledge that passion drives the purpose, and not the other way around. If you are driven, then you will find the means, including expertise, if necessary.

***

Get your copy of Design Your Career by Pavan Soni on Amazon or wherever books are sold.

Exploring Career 1.0, 2.0, and 3.0: Which Path Suits You?

Ever thought about how jobs used to be and how they are now? Abhijit Bhaduri’s ‘Career 3.0’ shows us the way careers are changing. It’s like going from having just one skill for a job to juggling three or more skills in different places. So let’s take a peek into this shift in the work world and find out which career path suits you best.

 

Career 3.0
Career 3.0 || Abhijit Bhaduri

***

Career 1.0: Monetizing a Single Skill in one Ecosystem

In Career 1.0, individuals are focused on monetizing a single skill that they have developed through training or experience. This may be a skill that they have formally studied or learned through on-the-job experience. Stable workplaces with relatively few changes offer opportunities for a person to continue pursuing a career with a single employer or doing the same work for different employers. Professional sports is a good example of Career 1.0 where a single skill is monetized in one ecosystem as the rules of a game don’t really change. A professional singer spends a lifetime using one skill in one ecosystem.

 

Career 2.0: Monetizing a Second Skill in Two Ecosystems

In Career 2.0, individuals are monetizing a second skill, in a distinctly different ecosystem. This second skill may be something that they have formally studied or trained in, or it may be a skill that they have developed through personal interests or hobbies. A college professor who writes a bestselling book or the CEO who serves on the board of a start-up is operating in a second ecosystem.

The skills gained in an ecosystem may not be useful to succeed in the second ecosystem. That is no different from the accountant who performs as a stand-up comedian on weekends or the coder who drives an Uber to make a few extra bucks. They are all using a second skill, in a new ecosystem in a Career 2.0 model. Earning money from a skill shows how much it is worth. Having another way to make money and growing it makes people feel good about their abilities. They can do both or choose one.

 

Career 3.0: Monetizing Three or More Skills in Different Ecosystems

In Career 3.0, individuals are monetizing three or more skills in different ecosystems. I once met an accountant who works for a large multinational corporation (MNC). He spends his weekends cooking for a restaurant in the neighbourhood whose customers love his curries and cakes. He also plays the keyboard and drums and used to play for a band when he was a student.
The band were so successful that for a while he thought of doing that fulltime. Laughing, he adds, ‘My problem is that I enjoy being an accountant as much as I enjoy being a chef and a musician. Why limit myself?’

 

Paychex, an American firm providing human resources services, found in a survey that 40 per cent of workers in the US have multiple jobs, and half of Gen Z workers are splitting their time between three or more employers. They call it ‘polyworking’. Meanwhile, 33 per cent of millennials are holding down three or more jobs, compared to 28 per cent of baby boomers and 23 per cent of Gen X professionals.

 

There are a few key characteristics that define Career 3.0:

Curiosity: Career 3.0 comes naturally to people who are curious. They will often experiment and learn something new just to be able to figure it out. They teach themselves by watching videos, listening to experts, finding apprenticeships and attending classes. Most of all the learning by being unafraid of failure. When an opportunity comes their way, they are often prepared to grab it. These are people who are comfortable with skills that are often seen to be at two ends of a spectrum—e.g., science and coding both demand logic and are polar opposites of fields like humanities and languages. Curious people often enjoy learning something even though there is no apparent use for it. Quiz contests often bring together people who are curious about everything from Greek mythology to astronomy to sports.

 

Adaptability: Monetizing multiple skills requires adaptability, as individuals may need to shift between different areas of work depending on the demands of each skill. Being comfortable with ambiguity and being flexible go together. An unpredictable world that is constantly evolving needs people who are comfortable with uncertainty. It is much like driving through thick fog. The driver navigates the road ahead one metre at a time.

 

Mindset: Career 3.0 needs the mindset of a VC who has to quickly figure out whether the idea being pitched is a big idea that has potential—an opportunity they must not miss, or if it is a passing fad. It often means that the VC has to place multiple bets knowing that the majority of the investments will fail but that the one that succeeds will more than make up for the rest. It needs the ability to take risks and walk on a path less travelled.

 

Overall, the three career archetypes—Career 1.0, Career 2.0, and Career 3.0—represent different approaches to monetizing skills and building a career. While each approach has its own benefits and drawbacks, the key is to find the right balance that works for an individual’s unique strengths and goals.

 

***

Get your copy of Career 3.0 by Abhijit Bhaduri wherever books are sold.

7 Books That Will Revolutionize Your Career Path

Dive into a treasure trove of career and entrepreneurship wisdom! From the guy who became a millionaire in his twenties to the dude who’ll teach you how to win the adulting race, these books have you covered. Whether you’re looking to become a high-flying entrepreneur or simply want to know why no one told you that… you’ve got it all right here!

The High Performance Entrepreneur
The High Performance Entrepreneur || Subroto Bagchi

In The High Performance Entrepreneur, Subroto Bagchi draws from his own experiences to offer guidance from the idea stage to the initial public offering level. This includes deciding when one is ready to launch an enterprise, selecting a team, defining the values and objectives of the company, writing the business plan, choosing the right investors, managing adversity and building the brand. Additionally, in an especially illuminating chapter, Bagchi recounts the systems and values which have brought Indian IT companies on a par with the best in the world. High-performance entrepreneurs create great wealth, for themselves as well as for others. They provide jobs, which are crucial for an expanding workforce, and drive innovation. More than a guide, this book will tap the entrepreneurial energy within you.

 

Design Your Thinking
Design Your Thinking || Pavan Soni

Pioneered by IDEO and Stanford d.school, design thinking is one such approach that draws inspiration from the realm of product design. However, it shouldn’t be narrowly associated with the world of start-ups and technology or thought of as something limited to product development. The method is increasingly being used in a wider context and can help us address a vast array of problems.

Design Your Thinking attempts to offer a practitioner’s perspective on how the tenets, methods and discipline of design thinking can be applied across a range of domains, including to everyday problems, and help us become expert problem-solvers through the use of the appropriate toolsets, skill sets and mindsets.

 

Let's Build A Company
Let’s Build A Company || Harpreet Grover, Vibhore Goyal

It started with a phone call from Harpreet’s mother introducing him to an uncle who wanted some help. Or maybe it started when Vibhore and Harpreet met as roommates in Room 143 at IIT Bombay. What remains true is that soon both had quit their jobs and launched CoCubes. From no money in their bank accounts for eight years after graduating to becoming dollar millionaires two years later in 2016, this is a tale of grit-of a company built in India by two Indian-middle-class-twenty-somethings-turned-entrepreneurs-written in the hope that you can avoid the mistakes they made and learn from what they did right.

This is that story-the story that you don’t always hear. But if you want to be an entrepreneur, and you prefer straight talk to sugar-coating, it’s one you should read.

 

How Come No One Told Me That
How Come No One Told Me That || Prakash Iyer

How Come No One Told Me That? divided into ten sections, exploring life lessons, ways of improving oneself, leadership and the importance of doing small things right, among other subjects. Through powerful anecdotes and charming essays, followed by practical, actionable advice, this book will help you make those minor adjustments to your professional and personal lives that can truly make you unstoppable.

 

Learn, Don't Study
Learn, Don’t Study || Pramath Raj Sinha

 

‘What should I study to best prepare me for success in today’s working world?’

This is the most common question one gets from young people (and their parents) who are transitioning from school to college education. They want to know which fields they should choose, which universities or programmes to attend, and which career track will give them the best chance to succeed.

In Learn, Don’t Study, drawing on his experiences of over twenty-five years in the field of education, Pramath Raj Sinha has put together the best and most practical advice available for youngsters who are facing some of the most important and challenging choices of their professional lives.

 

Build Don't Talk
Build Don’t Talk || Raj Shamani

 

School taught us specific subjects, like maths and history.
But we weren’t taught:
How to sell
Or how to build relationships
Or how to negotiate
Or how to take care of our mental health
Or how to network
Or how to deal with personal finance

These most important situations we face as adults were never discussed with us when we were students. We weren’t taught these skills in school, and this makes all the success stories we hear about seem out of reach; it makes us feel dumb. We aren’t dumb, we just don’t know how to work the system.

Your school taught you how to run in the race; it didn’t teach you how to win. And that’s what this book is for. To help you win the race. Packed with useful advice gleaned from his own journey as an entrepreneur and content creator, this book by Raj Shamani is a must-read.

COMING SOON

Career 3.0
Career 3.0 || Abhijit Bhaduri

Abhijit Bhaduri, a renowned expert on talent and leadership, shows you how to develop the six key skills that will make you future-ready and successful in Career 3.0. Whether you work for an organization, run your own business or do both, you will discover how to adapt to change, learn new skills, and lead with impact.

Career 3.0 is a guide that will help you stay relevant. The book is filled with inspiring stories that will challenge you to rethink your career vision, strategy and action. It will give you the tools and techniques to thrive in the new world of work.

You may be surprised to find out that you already have a Career 3.0 mindset. Now you know what it is called.

How To Foster And Resolve Productive Conflict

Productive conflict resolution
Conflict is an unavoidable, even necessary, part of collaboration, and all teams experience it, not just cross-cultural or virtual ones. “There will, even should be, conflict in a group with a task that has even a minimum of complexity,” according to Jeanne Brett, a professor at Northwestern’s Kellogg Graduate School of Management and director of its Dispute Resolution Research Center. Teams that don’t disagree also don’t challenge assumptions, investigate ideas, point out mistakes, and motivate each other to their highest performance. Indeed, the whole point of fostering diversity on your team is to bring different viewpoints to the table. To some extent, you want these viewpoints to come into conflict; that’s how creativity and learning happen.
But, of course, not all conflict is useful. Personality clashes and task-related disagreements can bring a destructive toxicity.
Many managers believe that their role is to minimize all conflict on the team. Not so. The trick is to encourage healthy conflict. That means facilitating constructive conflicts and resolving harmful ones. Here’s the difference: healthy disagreements result in a better work product and/or stronger intrateam relationships. Unhealthy disagreements undermine your shared accomplishments and damage the team’s working relationships.
It can be a tough call to make in the moment—“Should I let my employees pursue this disagreement, or is it time to intervene with a conflict resolution?” You’ll have to go with your instinct a lot of the time, but when you’re really torn, ask yourself: Is this productive? Is this moving us closer to or further from a positive outcome?
If your answer to the first questions is yes, your best bet is probably to encourage debate and discussion so that each side can confront the other’s point of view. This isn’t a free-for-all: you still need to be actively involved as a moderator, so that the conversation stays respectful and on track. But if your answer is no, your people may need the structure of a conflict- resolution process to reach closure. Here’s how to handle both situations:
How to facilitate constructive conflict
It’s not easy to fight well, but shared processes help. Clarify your expectations with the team before a major conflict arises, either by posting your own rules somewhere (in a meeting room, on the team site) or by leading the group in a shared discussion of norms. Address these key topics:
Set ground rules.
Naming the behaviors that are and aren’t OK during a conflict will keep disagreements from spiraling out of control. Every team is different, and the specific personalities and organizational culture at play will dictate what makes sense in your particular environment. One rule, though, applies universally: conflict should be handled openly. Disagreeing with someone isn’t inherently disrespectful, and if team members choose not to voice their opinion, they should be prepared to let it go. For other potential guidelines, see the earlier box “Rules inventory.”
Establish a shared process for resolving conflict.
If team members know what to do when friction arises, they won’t shy away from necessary disagreements, and more often than not, they’ll be able to solve their own problems. Clear, step-by-step protocols for handling con- fl ict should be a central part of your team’s normal processes. One such protocol should deal with formal conflict resolution, addressed later. But spell out the lower-stakes alternatives, too. For example, team members should:

  • Respectfully confront the colleague they disagree with before they bring in anyone else, including you.
  • Talk about complicated issues face-to-face or over video chat, not over email.
  • Prepare on their own before they open a discussion with each other, so they come ready to explain their concerns and discuss alternatives.
  • Take turns summarizing each other’s ideas or concerns—in good faith. By forcing themselves to articulate each other’s point of view, they might find new ground for compromise.
  • Put the discussion on pause when they feel themselves losing track of the argument or their own self-control.
  • Escalate the argument without becoming vindictive or angry. When disagreements prove intractable, frame it as “We need help sorting this out,” not “The team leader will decide who’s right and who’s wrong.”

Provide criteria for contentious trade-offs.
When zero-sum decisions arise for a team, it’s helpful to have some well-defined criteria for making trade-offs. Fortunately, your team has these at hand, in the form of your organization’s overall strategy and the purpose and objectives this strategy has already defined for your group’s work. Clarify these points with your people and be specific about your goals and highest priorities. For example, “Meeting the deadline for this assignment is more important than fulfilling its scope” or vice versa.
How to resolve destructive conflict
With practice, your team members may learn to manage constructive conflict mostly on their own, with little intervention from you. By contrast, a formal conflict-resolution process always involves you. Sometimes your employees will bring an issue to your attention and ask for your help. But if they’re not self-aware enough to do this, you may need to take the initiative and ask them to participate. However, you start off, the process should have three phases:
Step 1: Find the root cause.
This step may require some research on your part. If the conflict is complicated or long-standing, you’ll want to know what’s going on before you invite two tense people to a meeting to hash it out. If you do decide to involve other people in your inquiry, try to talk to all parties involved in the conflict separately. And follow up with anyone else on the team whose perspective could clarify the problem, if you can do it sensitively. The questions you want to clarify for yourself through these interviews are:

  • Why are team members arguing with each other?
  • Is there a deeper personality conflict here?
  • Are there organizational causes of this conflict?
  • Is this a recurring pattern?
  • Why does one member always insist on getting his or her way?
  • Is the cause of this conflict a behavior? A clash of opinions? An external situation?

When you have some answers to these questions, you’ll be able to start generating ideas for negotiating a resolution. For example, if the conflict is caused by a personality clash, you’ll probably need to help the team members learn to communicate better with one another and be more respectful when they disagree. If the conflict is caused by project circumstances, you and your team can brainstorm fixes like hiring additional resources, redefining roles, or modifying the scope of the work.
Step 2: Facilitate a resolution.
You may have a few ideas for how this situation should evolve, but it’s best to avoid dictating a solution. Solutions don’t work simply because they make sense or because you said so; they work when they have buy-in from the people who have to execute them. For this reason, compromises that are imposed from above tend not to be as thorough or as resilient as the ones a team arrives at by itself.
Frustrating as it may be, play no more than a facilitating role. Your listening-to-telling ratio should be 4:1, and the “telling” part should mostly be active listening tactics to help team members understand underlying assumptions. That means asking open-ended questions, restating and reframing team members’ perspectives, and encouraging the other people in the room to do the same. Set the tone for this discussion by reminding people to stick to the facts, to talk about behaviors instead of traits, and to follow the team’s ground rules for conflict.
If the team members resist coming to a resolution despite your best efforts, you may need to steer the conversation a little more decisively. Leadership coach Lisa Lai recommends using these five questions to facilitate the conversation:

  1. What does each person really want?
  2. What matters to them, personally and professionally?
  3. What motivates them? What fears do they have?
  4. Where is there common ground?
  5. What’s the difference between their stories?

If the conversation really seems stuck, try these tactics:

  • Ask each team member to share their BATNA. In negotiation parlance, a BATNA is your “best alternative to a negotiated agreement”—basically, what your team members think will happen if they can’t resolve their dispute. Then ask them how their BATNAs will affect the rest of the team. Articulating consequence to the group may help them recommit to finding a solution.
  • Refocus the discussion on the team’s strategic objectives. Sometimes, the team members’ shared interests are strong enough to compel a resolution on their own (see the box “Case study: Focusing team members on a shared goal”). Other times, you may need to push a little harder. Ask the team members to identify together the key priorities that their agreement should address and then limit the scope of the discussion to these issues alone: “This is a very complicated situation, and I can see it’s wearing on everyone involved. But if we can’t resolve all of it right now, that doesn’t mean we can’t resolve any of it. For now, let’s focus on coming up with a solution for X issue.”

This is an excerpt from Harvard Business Review’s Manager’s Handbook – the 17 Skills Leaders Need to Stand Out. Get your copy here.
Credit: Abhishek Singh

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